This privacy policy describes how PeptiGlobal collects, uses, and protects your personal information when you use our website and purchase our products. We are committed to protecting your privacy and ensuring the security of your personal information.
By using our website, you consent to the collection and use of your personal information as described in this privacy policy.
1. Information We Collect
We collect the following types of personal information:
- Personal Information: This includes your name, email address, phone number, shipping address, and billing address.
- Payment Information: This includes your credit card number, expiration date, and CVV code. We use secure payment processors to handle your payment information, and we do not store your credit card details on our servers.
- Order Information: This includes details about the products you purchase, order history, and shipping information.
- Log Data: This includes your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
- Cookies: We use cookies to enhance your experience on our website, personalize content, and analyze website traffic. You can control cookies through your browser settings.
2. How We Use Your Information
We use your personal information for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping and delivery.
- Customer Support: To provide customer support and respond to your inquiries.
- Account Management: To manage your account and provide you with access to your order history and account settings.
- Marketing Communications: To send you promotional emails, newsletters, and updates about our products and services. You can opt-out of receiving these communications at any time.
- Website Improvement: To analyze website traffic and usage patterns to improve our website and user experience.
- Legal Compliance: To comply with legal obligations and regulations.
3. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption: We use SSL encryption to protect your personal information during transmission.
- Secure Storage: We store your personal information on secure servers with limited access.
- Payment Security: We use PCI-compliant payment processors to handle your payment information securely.
- Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.
4. Data Sharing
We may share your personal information with the following third parties:
- Service Providers: We share your information with third-party service providers who assist us with order processing, shipping, payment processing, marketing, and website analytics.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
- Business Partners: We may share your information with trusted business partners who offer products or services that may be of interest to you.
5. International Data Transfers
Your personal information may be transferred to and processed in countries outside of your country of residence, including countries that may not have the same data protection laws as your country. We will take appropriate measures to ensure that your personal information is protected in accordance with this privacy policy.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You have the right to object to the processing of your personal information.
- Restriction: You have the right to request that we restrict the processing of your personal information.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us through the contact information provided on our website.
7. Cookies
We use cookies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit a website. We use the following types of cookies:
- Essential Cookies: These cookies are necessary for the operation of our website and enable you to access certain features.
- Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit and how long you spend on each page.
- Functional Cookies: These cookies allow us to remember your preferences and personalize your experience on our website.
- Advertising Cookies: These cookies are used to deliver targeted advertisements based on your interests.
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of these websites before providing any personal information.
9. Changes to this Privacy Policy
We may update this privacy policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website after any changes constitutes your acceptance of the new privacy policy.
10. Contact Information
If you have any questions about this privacy policy, please contact us through the contact information provided on our website.
