Thank you for choosing PeptiGlobal for your research-grade peptide needs. This Shipping Policy outlines the terms and conditions related to the shipping of your orders.
1. Shipping Destinations
We ship our products internationally to countries including the United States, Canada, the United Kingdom, European Union countries, Australia, New Zealand, Asia, the Middle East, Africa, and South America. Please note that shipping availability may vary depending on the destination country due to regulatory restrictions or other factors.
2. Shipping Methods and Costs
We offer various shipping methods to meet your needs, including standard shipping, expedited shipping, and express shipping. Shipping costs are calculated based on the destination, weight, and dimensions of your order, as well as the shipping method selected. You can view the shipping costs during the checkout process before placing your order.
3. Order Processing Time
Orders are typically processed within 1-3 business days after payment confirmation. Processing time may vary depending on product availability and order volume. You will receive a notification once your order has been shipped.
4. Estimated Delivery Time
Estimated delivery times vary depending on the destination and shipping method selected. Please refer to the estimated delivery times provided during the checkout process. Please note that these are estimates and actual delivery times may vary due to factors beyond our control, such as customs delays or weather conditions.
5. Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These fees are the responsibility of the customer. PeptiGlobal is not responsible for any delays or additional costs incurred due to customs clearance.
6. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your shipment online. Please allow up to 24 hours for the tracking information to become available.
7. Shipping Restrictions
Due to regulatory restrictions, we may not be able to ship certain products to certain countries. We reserve the right to cancel any order that violates these restrictions. We will notify you if your order is affected by any shipping restrictions.
8. Lost or Damaged Shipments
If your shipment is lost or damaged in transit, please contact us immediately through the contact information provided on our website. We will work with the shipping carrier to investigate the issue and arrange for a replacement or refund, depending on the circumstances.
9. Contact Us
If you have any questions about our Shipping Policy, please contact us through the contact information provided on our website.
